Name
[Panel Discussion] Scaling AI from Pilots to Enterprise Outcomes​
Date & Time
Tuesday, March 17, 2026, 2:30 PM - 2:50 PM
Baljinder Singh Harnath Babu Pravin Srinivasan
Location Name
Main Hall
Full Address
Pullman New Delhi Aerocity
Aerocity
Pullman New Delhi Aerocity DL 110037
India
Baljinder Singh
EXL
Global Chief Information Officer

Harnath Babu
KPMG India
Partner and Chief Information Officer

Abhishek Biswal
Airtel Digital
Chief Business Officer - Digital Services

Vikas Dureja
HCL Tech
VP, IT

Mahesh Chikodi
ServiceNow
Chief Transformation Officer

Sumeet Mathur
ServiceNow India Tech & Business Center
SVP & MD

Pravin Srinivasan
ServiceNow
AVP, CRM

Sonali Samyal
ServiceNow
Director, Solution Consulting, BFSI

Rajiv Narula
ServiceNow
Director, Solution Consulting - TMT

Ganesh Iyer
ServiceNow
Director & Head of Manufacturing, India

Vasant Seksaria
ServiceNow
Director, TMT

Gauravkumar Mahendru
ServiceNow
Director, Technology Workflows

Lavanya Sadasivam
ServiceNow
Director, CRM Solution Consulting ​